800-553-3199
Current wait: 21 mins (14m avg)
Hours: 24 hours, 7 days
Best time to call: 8:15am
Want to contact Home Depot customer service faster? Don't wait on hold! Chat with the Home Depot team directly via live chat.
(800) 668-5336
Commercial Revolving Canada
(800) 685-6691
Commercial Revolving Cards U.S.
(877) 946-9843
Major Appliances Support
Check out if you can find the solution you need.
What happened: The problem: Return merchandise
What happened: The problem: order * WM******** received today but NEED OWNERS' MANUAL. no owner's manual accompanied item.
What happened: The problem: I did not receive a vanity I ordered yet and would like to exchange it for a different one
What happened: I have a home depot store credit card from a return I did. I want to know if I can use the store credit card online under my account, an if possible how do I add the store credit I have
What happened: Ddwfdddddd do so odd so if so Jax so kHz so bc & bc so thx so is so is so is do is do is do is do is do if
What happened: The problem: This is for order WM********. The oven is defective, it shocks the user when heating.
What happened: I slipped on some sawdust and broke my color bone it really really really really really hurts badly **My reaction:ow
To contact the Home Depot customer service by phone, you can follow these steps:
Look up the phone number of the Home Depot customer service. The phone number is listed on homedepot.com. Or check out the Home Depot phone number page on WorthEPenny.
Dial the Home Depot phone number 800-553-3199.
Hours: 24 hours, 7 days
Best time to call: 8:15am
Wait for an answer: Once the call is connected, wait for a Home Depot representative to answer on the other end.
Average wait time: 14m
Identify yourself and state your reason for calling the Home Depot representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Home Depot to help them assist you.
Ask for assistance: Ask the Home Depot representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Home Depot needs additional information from you or provides any instructions, follow them carefully.
Thank the Home Depot representative: After you have received the assistance you need, thank the Home Depot representative for their time and help.
To get to a real person as quickly as possible when calling Home Depot, you can follow these steps:
Dial the Home Depot customer service phone number 800-553-3199, which can be found on the Home Depot website or in your order confirmation email form Home Depot. Or check out the Home Depot phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Home Depot. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Home Depot representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Home Depot representative.
If the system still doesn’t connect you to a Home Depot representative, stay on the line without pressing any keys. Home Depot will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Home Depot.
Once you reach a live person, explain your issue and provide any relevant information about your Home Depot order. The Home Depot representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Home Depot website. This may allow you to connect with a Home Depot representative more quickly and efficiently than calling.
When calling Home Depot customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Home Depot account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Home Depot representative without any disruptions or background noise.
Be polite and respectful to the Home Depot representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Home Depot.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Home Depot representative address your concern.
If the initial Home Depot representative is unable to resolve your issue, politely ask to speak with a supervisor from Home Depot or escalate the issue to a higher level of authority.
Take notes during the call, including the Home Depot representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Home Depot after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Home Depot customer service.
If you are unhappy with your call to Home Depot customer service, there are several options you can try:
Call again: Try calling Home Depot customer service again and speak to a different Home Depot representative. Sometimes a different Home Depot representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Home Depot representative, you can ask to speak with a supervisor from Home Depot or escalate the issue to a higher level of authority.
Provide feedback: After the call, Home Depot may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Home Depot customer service through other channels, such as email or chat. You can also explore the Home Depot Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Home Depot service, you may want to consider other options such as returning the product you bought on Home Depot or filing a complaint with a consumer protection agency.
To the Home Depot customer support via live chat, you can follow these steps:
Go to the Home Depot website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Home Depot customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Home Depot representative.
Provide any necessary information about your issue or question, and wait for the Home Depot representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Home Depot live chat option, you may need to contact the Home Depot customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Home Depot via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Home Depot via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Home Depot official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Home Depot, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Home Depot. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Home Depot social media team.
Please note that the social media accounts of Home Depot are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Home Depot for certain issues. For urgent or complex issues, it's recommended to contact Home Depot customer service via phone or chat for more personalized assistance.
Yes, to contact the Home Depot customer support by email, follow these steps:
Go to homedepot.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Home Depot and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Home Depot order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Home Depot order number or username.
Once you have completed the email, click send. You should receive a response from the Home Depot customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Home Depot. WorthEPenny provides free tools and resources to assist customers in reaching Home Depot customer service more efficiently, such as the Home Depot phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Home Depot, as well as forums where Home Depot customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Home Depot, it is not associated with or endorsed by Home Depot.
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Please note that WorthEPenny is not related in any way to the Home Depot official app or the Home Depot company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Home Depot trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Home Depot. All references by WorthEPenny to third-party trademarks like Home Depot are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.